Terms and Conditions


The www.scentrique.com website, and all subdomains thereof (the “Website”), is owned and operated by Scentrique Enterprises (“we,” “our,” or “us”). These terms and conditions (the “Terms”) govern your use of the Website and the services we offer. Please carefully read these Terms, as they contain important information about your rights and responsibilities. By accessing or purchasing products through our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not wish to be bound by these Terms, please stop using this Website immediately.


Acceptance of Terms


By accessing or using the Website you accept and agree to the terms, conditions and notices contained or referenced herein and consent to have the terms and all notices provided to you in electronic form. We may update or change these Terms from time to time. Such modifications will become effective upon posting on the Website. We will notify you of said changes by uploading details of them on the Website. You should review the Terms periodically for changes so that you are aware. To withdraw your consent, you must cease using the Website.


If you breach any provision of these Terms, your right to access and use this Website shall cease immediately.


Products and Prices


Availability of our products is subject to change without notice.


Prices for our products are displayed on the Website. We reserve the right to change our prices for products at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.


When purchasing an item from the Website, you acknowledge that: (i) you are responsible for reading the full item description before your purchase; and (ii) you enter into a legally binding contract to purchase an item when you complete the check-out payment process.

Return and Refund Policy


For any unopened and undamaged product, simply return it in its original packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.


Please note the following refund policies: (i) products can be returned only if they haven’t been opened, due to possible product tampering conditions that may occur; (ii) we cannot accept returns or exchanges of any fragrance samples, due to possible product tampering conditions that may occur; (iii) the shipping costs for returning item(s) shall be paid by the customer; and (iiii) a standard processing fee of $15 CAD will be applied to all mail-in returns.


Permitted Use of Website


Our Website is licensed, not sold. We grant you non-exclusive, non-transferable, revocable, limited license to access our Website.


You are not permitted to use the Website:


  • in any unlawful or fraudulent manner, or any other manner prohibited by the Terms;

  • to upload, transmit, or distribute to or through the Website any computer viruses, worms, or any software intended to damage or alter a computer system or data;

  • to send through the Website unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise;

  • to use the Website to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent;

  • to interfere with, disrupt, or create an undue burden on servers or networks connected to the Website, or violate the regulations, policies or procedures of such networks;

  • to attempt to gain unauthorized access to the Website (or to other computer systems or networks connected to or used together with the Website), whether through password mining or any other means;

  • to harass or interfere with any other user’s use and enjoyment of the Website;

  • to use software or automated agents or scripts to produce multiple accounts on the Website, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Website;

  • to tamper with, modify, copy without express permission, amend, make derivative or reverse engineer any part of the Website; or

  • to licence, sell, rent or lease any part of the Website.


Ownership of Intellectual Property


We own and retain all proprietary rights in the Website, and in all content, trademarks, trade names, service marks and other intellectual property rights related thereto. The Website contains our copyrighted material, trademarks, and other proprietary information. You agree to not copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, trademarks, trade names, service marks, or other intellectual property or proprietary information accessible through the Website. You agree to not remove, obscure or otherwise alter any proprietary notices appearing on any content, including copyright, trademark and other intellectual property notices.


Subject to the limited licenses granted in these Terms, no licence is granted to you or any other party for the use of our intellectual property.


Any third-party trademarks, service marks or other intellectual property displayed on through the Website are used with the authorization of the owner of the intellectual property, subject to their guidelines for use. We cannot authorize you to use, reproduce or modify any third-party intellectual property used in the Website, and are not responsible for any loss or damage you may suffer or incur in connection with your use of any third-party intellectual property for your own purpose.


Disclaimer of Warranties

You agree that:


  • If you use the Website, you do so at your own and sole risk. The Website is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, and fitness for a particular purpose, title and non-infringement.

  • If you access or transmit any content through the use of the Website, you do so at your own discretion and your sole risk. You are solely responsible for any loss or damage to you in connection with such actions. We are not responsible for any incorrect or inaccurate content in connection with the Website, whether caused by users or by any of the programming associated with or utilized in the Website. We are not responsible for the conduct, whether online or offline, of any user of the Website. We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user communications.


We do not warrant that:


  • the Website will meet your requirements;

  • access to the Website will be uninterrupted, timely, secure, or error-free;

  • the quality or reliability of the Website will meet your expectations;

  • any information you provide or we collect will not be disclosed to third parties;

  • any account on the Website is accurate, up to date or authentic; or

  • third parties will not use your confidential information in an unauthorized manner.


Under no circumstances will we be responsible for any loss or damage, including personal injury or death, resulting from anyone's use of the Website or any conduct or interactions between users of our Website, whether online or offline.


Limitation of Liability


You agree that neither we nor our affiliates, officers, directors, employees, agents and licensors will be liable for any damages whatsoever, including direct, indirect, incidental, punitive, special, consequential or exemplary damages, in connection with, or otherwise resulting from, any use of the Website, even if we have been advised of the possibility of such damages. We shall not be liable for any damages, liability, or losses arising from, relating to, or connected with:


  • the use or inability to use the Website;

  • disclosure of, unauthorized access to or alteration of your Account;

  • actions or inactions of other users or any other third parties for any reason; or

  • any other matter arising from, relating to or connected with the Website or these Terms.


We will not be liable for any failure or delay in performing under these Terms where such failure or delay is due to causes beyond our reasonable control, including natural catastrophes, governmental acts or omissions, laws or regulations, terrorism, labour strikes or difficulties, communication system breakdowns, hardware or software failures, transportation stoppages or slowdowns or the inability to procure supplies or materials.


We expressly disclaim any liability that may arise between users related to or arising from use of the Website. You hereby release and forever discharge us and our affiliates, officers, directors, employees, agents and licensors from any and all claims, demands, damages (actual or consequential) of every kind and nature, whether known or unknown, contingent or liquidated, arising from or related to any dispute or interactions with any other user, whether online or in person, whether related to the use of the Website or otherwise.


You acknowledge and agree that the disclaimers of warranties above and these limitations of liability are an agreed upon allocation of risk between you and us. You acknowledge and agree that if you did not agree to these limitations of liability you would not be permitted to access the Website. You acknowledge and agree that such provisions are reasonable and fair.




You agree to defend, indemnify and hold us, and our subsidiaries, parents, affiliates, and each of our and their directors, officers, managers, partners, agents, other representatives, employees and customers (each an “Indemnified Party” and collectively, the “Indemnified Parties”), harmless from any claim, demand, action, damage, loss, cost or expense, including without limitation, lawyers' fees and costs, investigation costs and settlement expenses, incurred in connection with any investigation, claim, action, suit or proceeding of any kind brought against any Indemnified Party arising out of your use of the Website, any alleged or actual infringement of the intellectual property rights of any party, any injury or damage to property or person, any act by you in connection with any user of the Website or any other third party, or alleging facts or circumstances that could constitute a breach by you of any provision of these Terms and/or any of the representations and warranties set forth above.




We are committed to protecting your privacy. We process your information in line with our Privacy Policy. By using the Website, you agree to the way in which we process and deal with your personal information.


Third Party Links


We may provide links through the Website to the websites of third parties. These websites are owned and operated by third parties over whom we do not have control. We have not reviewed all of the sites linked through the Website and accept no responsibility for the contents or use of third-party websites. The inclusion of any link does not imply endorsement by us of the website. Use of any such linked websites is at the user's own risk. Any links to third party websites are provided for your interest and convenience only. We are not responsible or liable for any loss or damage you may suffer or incur in connection with your use of any third-party websites or for any acts, omissions, errors or defaults of any third party in connection with their websites.

Retention of right to change offering


Promotional Emails and Content


You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 




You acknowledge and agree that we, in our sole discretion, may terminate your access to the Website for any reason, including, without limitation, your breach of these Terms. You understand and agree that we are not required, and may be prohibited, from disclosing to you the reason for termination of your access to the Website. You acknowledge and agree that any termination of your access to the Website may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and bar any further access to the Website. Further, you acknowledge and agree that we will not be liable to you or any third party for any costs or damages of any kind for or resulting from any termination of your access to my Website. Upon termination, your information may be deleted or kept as necessary.


Preference of Law and Dispute Resolution


These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services we provide, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of British Columbia, Canada, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Surrey, British Columbia. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.



In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.


Entire Agreement

These Terms and any policies or operating rules posted by us on the Website constitute the entire agreement and understanding between you and us and govern your use of the Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


No Waiver

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


Customer Support Details & Contact Info


You can contact us at contactus@scentrique.com if you have any questions or concerns about this website or services and products offered through it.


Last updated on June 1, 2021.